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Privacy Notice


of the users visiting the websites of Capri Palace Hotel & SPA

Pursuant to Article 13 of the EU Regulation 2016/679

This page contains a description of the policies for managing the website in regard to processing the personal data of the users who visit the site and their privacy. This information is provided pursuant to article 13 GDPR 679/2016 – Laws concerning the Protection of Personal Data and the individuals who interact with the web service of Capri Palace Hotel & SPA, which is accessible by telematics means through the following web address:

which corresponds to the home page of the official website of Capri Palace Hotel & SPA, Via Capodimonte, 14 - 80071 Anacapri (NA).

This informative note is provided only for the aforementioned website and not for other websites eventually accessed by the user through links.


Following access to this website, data pertaining to persons that are identified or identifiable may be processed. The “Data Controller” of the personal data collected following a visit to our website or any other data used for providing our services is Acropolis Spa, Via delle Quattro Fontane, 00184 Roma, which is submitted to management and coordination activity from JUMEIRAH INTERNATIONAL LLC.


Data processing pertaining to the web services of this website (physically hosted by SiteGround Spain S.L. "" in a Intra EU server located in Amsterdam (NL) Ping/Traceroute for IP:, sub-processor of RELACTIONS S.R.L. ( appointed as Data Processor)  is carried out at ours headquarters and said data is processed only by the technical personnel in charge of processing of the data processing office, or by eventual persons in charge of processing who are entrusted to process occasional maintenance operations.

fisicamente posto "in hosting" da SiteGround Spain S.L. ("") su server intra EU posizionato in Amsterdam (NL) Ping/Traceroute per IP:, sub-responsabile di RELACTIONS S.R.L. ( responsabile esterno appositamente designato

The personal data obtained from the users who submit hotel booking requests or through informative material (informative notes, newsletters, registration, etc) is used only to carry out the services or assistance requested and is not transmitted to third parties, except in the following possible cases:

  • Business partners of Acropolis Spa, or representative chains such as Leading Hotels of the World (LHW) / Synix/Jumeirah ( - USA/United Arab Emirates - to whom Acropolis Spa transmits the data exclusively in order to avoid on-line bookings;
  • Persons, companies or professional offices who lend assistance and consulting services to Acropolis Spa, Capri Palace concerning accounting, administrative, legal, financial and tax matters;
  • Subjects who are authorized to have access to the data by law or through requests by the authorities;

Personal Data can be shared within “Jumeirah Group” hotels, Dubai Holding LLC and its subsidiaries, including companies located in a country that is not a member of the European Union and that may not guarantee the adequate safeguards provided by the EU Regulation, in accordance with Chapter V of the GDPR 679/2016.

The credit card data used for booking will be automatically unavailable at the end of the stay.



Navigational data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.

This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment.

These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

Data voluntarily provided by the user

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).

Data will be retained only for registration request to send the newsletters or special offers and will not be disclosed to anyone.

The personal information regarding the individual who visited the website is not collected or used. The visitors remain anonymous. The only exception to this rule concerns the information for personal identification needed to fulfill the booking contractual obligations on behalf of the user.


In the event of bookings made through the website, the user must provide his name, address, telephone number and information regarding the payment processing and credit card used. Acropolis Spa will use said information only to process bookings and to send specific information, which is relevant to the confirmation of said, such as a receipt, the booking code and the conditions.

The information provided will not be used for marketing purposes and will not be sold, transmitted, given by contract, or sent to third parties an any way, except for our provider of on-line booking services, Leading Hotels and Jumeirah only for online bookings purposes.

In any event, the administrator of the website guarantees the use of scrupulous procedures in order to protect the navigational data and the use of particular precautions to protect the data pertaining to the credit card, which is provided during on-line bookings.

Personal Data Processing Collected from Curriculum Vitae

Acropolis Spa accept Personal Curriculum Vitae of possible candidates both on paper and in an electronic format. Providing spontaneous and voluntary of the Curriculum Vitae data will be considered as implicitly informed consent by the data subjects for personal data processing contained, only following the purposes related to the selection of potential candidates.

The data processed for the purpose of selection of candidates are personal useful to search for the particular profile. In general, the nature of the data is normal, except in some cases where you may indicate any sensitive data necessary to identify the specific requirements of the regulations, such as specifying a particular protected classes, the suitability for certain jobs and / or start-ups required, within the limits set by the General Authorisations of the Garante (Italian Supervisor Authority) no. 1 and 2 of December 15, 2016 (Published in the Official Gazette no. 303 of December 29, 2016);

The provision of data relating to the selection of candidates is required. Any refusal to provide such data makes it impossible to perform an orderly selection and the possible recruitment. The data in question will not be disclosed to anyone.

General Rules for providing the CV

Any CV received spontaneously, replying to a job advertisement, will be stored directly by person in charge of the processing in accordance with the safety guidelines of personal data adopted in compliance with the security measures ex Chapter IV Section 2 of the Code. These will be printed only on a meeting and a conversation with the data subject. After the interview, if the candidate is not selected, the CV will be retained for a maximum of 1 year and after will be deleted and / or destroyed.

To send Curriculum Vitae use only the following address: Acropolis Spa, Human Resources Dpt, Via Capodimonte, 14 - 80071 Anacapri (NA).


According to the provisions set forth in art. 5 par. 1 lett. e) of the Regulation (EU) 2016/679, collected personal data shall be kept in a form which permits identification of data subjects for a period not exceeding the purposes for which the personal data were collected and subsequently processed.

Data retention periods depend on the purposes of the processing:

  • purposes related to technical navigation data for the correct functioning of the website: retention only for the related session, after which the data are deleted;
  • purpose of reply to info request/services supply request (up to 12 months for contact requests; 10 years for administrative / accounting / financial documentation relating to the provision of a service);
  • data collection for staff recruitment (up to 24 months);
  • newsletter, marketing or promotional communications in general (up to 24 months - until withdrawal of consent);
  • purpose of di administrative / accounting / financial management: 10 years as required by law for the conservation of administrative / accounting / financial documentation.


Our website uses cookies technologies for different purposes, including computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of SiteGround Italia srl, the hotel website and maintenance service provider.

For the description of cookies adopted, see the general indications of this website:   



Subject to the specifications made with regard to navigation data, users are free to provide the personal data listed in the request forms of Capri Palace Hotel & SPA or referred to in contacting the Acropolis Spa in order to provide CV, to make on-line bookings or to request delivery of information materials and other communications. Failure to provide such data may entail the failure to be provided with the items requested.


Personal data is not transferred to non-EU third countries, except for any cases described above where the controller provide appropriate safeguards, in particular by standard data protection clauses adopted by the EU Commission (Article 46, 2c GDPR) according to commission implementing decision (EU) 2021/914 of 4 June 2021 for the transfer of personal data to third countries to provide specific services or services requested.

For transfers to the USA or others extra EU countries, in the absence of an adequacy decision pursuant to Article 45(3), or of appropriate safeguards pursuant to Article 46, it takes place on the basis of:

  • Google Advertising Cookie: data subject explicitly consent pursuant to artt. 6 a) and 49 1, a) GDPR by web banner for cookie consent management on this website. See also the Cookie Policy;
  • Booking Data LHW - JUMEIRAH: the transfer is necessary for the performance of a contract between the data subject and the controller, or the implementation of pre-contractual measures taken at the data subject's request.

Further information about Dubai Holding LLC transfers can be obtained using the following email address


Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected. Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.


Data subjects are entitled to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified (Chapter III GDPR 679/2016), in particular, the right to obtain confirmation as to whether or not personal data concerning they exist and the logic applied to the processing, the right to ask for their integration, the right to object to their processing on legitimate ground, and the right to request rectification, updating, erasure (right to be forgotten) or blocking of data that have been processed unlawfully, the right to obtain a copy of the personal data being processed  as well as the right to data portability, also by sending a written request to the following e-mail address: ( At the same address it is possible to contact the Data Protection Officer - DPO.

If you have any questions or concerns about how Dubai Holding LLC process your personal data, please contact us at or by writing to us at: P.O. Box 66000, Dubai, United Arab Emirates. Please include your reply address when you write to us.


If a data subject considers that the processing of personal data relating to him or her as performed via this website infringes the Regulation, he or she has the right to lodge a complaint with the Garante pursuant to Article 77 of the Regulation, or else to bring a judicial proceeding against the Italian Data Protection Authority pursuant to Article 79 of the Regulation.


More information on the processing of personal data by Jumeirah International LLC is available at the following LINK


We keep this information to data subjects under regular review. We reserve the right, at our discretion, to change, modify, add or remove sections of this Notice at any time. We will update this privacy policy informing of any changes (including when they will take effect) if we are required to do so by data protection laws.