Privacy

PRIVACY POLICY CAPRI PALACE FOR EMAIL AND WEBSITE

EMAIL Information to Data Subjects section 13 of Italian Legislative Decree no. 196 of 30 June 2003

According to article 13 of Legislation Decree no.196/2003, we kindly inform you that our archives and systems include e-mail addresses that have been collected from previous communications through e-mails or any other communication method or individuals who directly provided their personal data. This data is processed in general dealings with the persons or entities. The subject to whom the personal data refers to has the right at any time to request the erasure, anonymization or blocking of data from the archives and systems according to article 7 of Legislation Decree no.196/2003. The request should be sent to Capri Palace Hotel & Spa - Acropolis SpA con socio unico - Via Capodimonte, 14 - 80071 Anacapri - Italy, or to the Data Processor Responsible Mr. Massimo Bruno writing to the email address privacy@capripalace.com

 

WEBSITE INFORMATION TO DATA SUBJECTS

This page contains a description of the policies for managing the website in regards to processing the personal data of the users who visit the site and their privacy. This information is provided pursuant to article 13 of Italian Legislative Decree no. 196/2003 – Laws concerning the Protection of Personal Data and the individuals who interact with the web services of Capri Palace, which is accessible by telematics means through the following web address: http://www.capripalace.com which corresponds to the home page of the official website of Capri Palace, Via Capodimonte, 14 - 80071 Anacapri (Na). This informative note is provided only for the aforementioned website and not for other websites eventually accessed by the user through links. This informative note is also in conformance with Recommendation no. 2/2001 that the European Authorities for protection of personal data, united with the Group instituted by article 29 of European Directive no. 95/46/CE, adopted on May 17, 2001 in order to identify a few minimum requisites for processing the on-line collection of personal data, and in particular, the manners, times and nature of the information that the data controller must provide the user when they access the web page, regardless of the purpose of the access.


THE “DATA CONTROLLER”

Following access to this website, data pertaining to persons that are identified or identifiable may be processed. The “Data Controller” of the personal data collected following a visit to our website or any other data used for providing our services is Acropolis Spa con socio unico -Via Capodimonte, 14 - 80071 Anacapri (Na). The Data Processor responsible for data processing is Mr. Massimo Bruno, who can be contacted at privacy@capripalace.com

 

PLACE WHERE DATA IS PROCESSED

Data processing pertaining to the web services of this website (physically hosted by Relactions ("www.relactions.com") is carried out at the aforementioned headquarters and said data is processed only by the technical personnel in charge of processing of the Data Processing Office, or by eventual persons in charge of processing who are entrusted to process occasional maintenance operations.  The personal data obtained from the users who submit hotel reservation requests or through informative material (informative notes, newsletters, registration, etc) is used only to carry out the services or assistance requested and is not transmitted to third parties, except in the following possible cases:

  • Business partners of Acropolis Spa con socio unico or representative chains such as Leading Hotels of the World / TRUST (www.myhotelreservation.net) to whom Acropolis Spa transmits the data exclusively in order to avoid on-line reservations
  • Persons, companies or professional offices who lend assistance and consulting services to Acropolis Spa con socio unico, Capri Palace, concerning accounting, administrative, legal, financial and tax matters
  • Subjects who are authorized to have access to the data by law or through requests by the authorities

The credit card data used for booking will be automatically canceled at the end of the stay.


CATEGORIES OF PROCESSED DATA

Navigational data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols. Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties. This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment. These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

 

Data voluntarily provided by the user

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s). Data will be retained only for registration request to send the newsletters or special offers, and will not be disclosed to anyone. Specific summary information notices will be shown and/or displayed on the pages that are used for providing services on demand. The personal information regarding the individual who visited the website is not collected or used. The visitors remain anonymous. The only exception to this rule concerns the information for personal identification needed to fulfill the contractual obligations of reservations on behalf of the user.

 

Reservations

In the event of reservations made through the website, the user must provide his name, address, telephone number and information regarding the payment manners and credit card used. Acropolis Spa  will use said information only to process the reservations and to send specific information, which is relevant to the confirmation of said, such as a receipt, the reservation code and the conditions. The information provided will not be used for marketing purposes and will not be sold, transmitted, given by contract or sent to third parties an any way, with the exception of our provider of on-line reservation services, Leading Hotels e Trust International Hotel Reservation Services Gmbh only for online reservations purposes. In any event, the administrator of the website guarantees the use of scrupulous procedures in order to protect the navigational data and the use of particular precautions to protect the data pertaining to the credit card, which is provided during on-line reservations.

 

Personal Data Processing Collected From Curriculum Vitae

Acropolis Spa con socio unico accepts Personal Curriculum Vitae of potential candidates both on paper and in an electronic format. Providing spontaneous and voluntary of the CV data will be considered as implicitly informed consent by the data subjects for personal data processing  contained, only following the purposes related to the selection of potential candidates. The data processed for the purpose of selection of candidates are personal useful to search for the particular profile. In general, the nature of the data is normal, except in some cases where you may indicate any sensitive data necessary to identify the specific requirements of the regulations, such as specifying a particular protected classes, the suitability for certain jobs and / or start-ups required, within the limits set by the General Authorisations of the Garante no. 1 & 2 of December 15, 2016 (Published in the Official Gazette 303 of December 29, 2016); The provision of data relating to the selection of candidates is required. Any refusal to provide such data makes it impossible to perform an orderly selection and the possible recruitment. The data in question will not be disclosed to anyone.

 

General Rules for providing the CV

Any CV received spontaneously, replying to a job advertisement, will be stored directly by person in charge of the processing in accordance with the safety guidelines of personal data adopted in compliance with the minimum security measures ex Annex "B " of the Code. These will be printed only on the occasion of a meeting and a conversation with the data subject. After the interview, if the candidate is not selected, the CV will be deleted and / or destroyed. In all other cases, after a short period of time and after the talks and after the trial period (60 days) CVs will be deleted from the PC and, if printed, they will be destroyed. To send Curriculum Vitae use only the address: Acropolis Spa con socio unico - Human Resources Dpt - Via Capodimonte, 14 - 80071 Anacapri (Na).

 

COOKIES & JAVASCRIPT TECHNOLOGIES

In this website we are applied cookies technologies for different purposes, including computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Relactions, the hotel website and maintenance service provider.

Description of the cookie mechanisms adopted

  • Cookie implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookies used for on-line booking on the website, authentication or customisation cookies (for example, the choice of the browsing language); these cookies remain active only for the duration of the session.
  • Cookie used to statistically analyse accesses/site visits (the so-called "analytic" cookie) that are used for statistical purposes, and to collect aggregate information without the possibility of tracing back to the identification of the individual user personal computer. In these cases, since current legislation requires that, when using analytic cookie, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookies anonymous), we give instructions on how to disabled installed cookies below. The duration of analytic technical cookie is averagely of 30 minutes.

How to modify settings on the cookies

Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored.

Therefore, to remove cookies we encourage you to follow the instructions on the pages of the most used internet browsers:
Chrome:       https://support.google.com/chrome/answer/95647?hl=it

Fire fox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

 

“Third-party” cookies

Third-party cookies are code parts set by a website different than the website you are currently browsing. This involves the transmission of cookies from third parties. In this website is carried out the google analytics technology for statistical monitoring of the website visits. This technology use a tracking code that sets first party cookies and javascript files lingering on each visitor's computer. In addition to transmitting information to a Google server, these cookies store information such as whether the visitor has been to the site before (new or returning visitor), the timestamp of the current visit, and the referrer site or campaign that directed the visitor to the page. The privacy policies availables on the websites described above. Visitors in any case can turn off the advertising features of Google Analytics on this site by installing the Add-off for your browser downloadable from this  LINK. Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited. More google analytics privacy policies availables on http://www.google.com/policies/technologies/ads/


OPTIONAL DATA PROVISION

Subject to the specifications made with regard to navigation data, users are free to provide the personal data listed in the request forms of Capri Palace or referred to in contacting the Acropolis Spa con socio unico in order to provide CV, to make on-line reservations or to request delivery of information materials and other communications. Failure to provide such data may entail the failure to be provided with the items requested.

PROCESSING ARRANGEMENTS

Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected. Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.

DATA SUBJECTS' RIGHTS

Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified (Section 7 of Legislative Decree no. 196/2003). The above Section also provides for the right to request erasure, anonymisation or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data. All requests should be emailed to Acropolis Spa con socio unico, Capri Palace or the Data Processor responsible for data processing, Mr. Massimo Bruno at privacy@capripalace.com

P3P
This privacy notice can be viewed in automatic format by means of the most recent browsers implementing the P3P (Platform for Privacy Preferences Project) standard as proposed by the World Wide Web Consortium (www.w3c.org). All efforts will be made to ensure the highest interoperability between the functions of this site and the automatic privacy verification mechanisms that are made available by some software products applied by users. Bearing in mind that the current development status of automatic verification mechanisms is such as not to allow ruling out errors and malfunctioning, it is hereby specified that this document as posted at http://www.capripalace.com/en/privacy.html is the privacy policy of this site and will be updated as necessary.